Return & Refund Policy
Last updated: October 8, 2026
At Funky Finds, we want you to be happy with your purchase. If something isn't right with your order, we're here to help.
Returns
We accept eligible return requests within 30 days of delivery.
To be eligible for a return, the item must:
- Be unused and in its original condition
- Be in the original packaging, where applicable
- Not show signs of damage, wear, washing, or use
- Include the original order information or proof of purchase
Some items may not be eligible for return due to their nature or condition.
Items That Cannot Be Returned
Returns may not be accepted for:
- Used or damaged items caused by the customer
- Items that are missing parts or accessories
- Personalized or customized products
- Items that are clearly marked as non-returnable
- Products that cannot reasonably be resold due to hygiene or safety considerations
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or different from what you ordered, please contact us as soon as possible.
Include your order number and clear photos or videos of the item and packaging so we can review the issue and determine the appropriate solution.
If the issue is confirmed to be our error or a product defect, we may offer a replacement, refund, or other appropriate resolution.
How to Request a Return
To request a return, contact us through our Contact Us page with:
- Your order number
- The item you want to return
- The reason for the return
- Photos of the item, if applicable
Please do not send an item back before receiving return instructions from us.
Return Shipping
Unless an item arrives damaged, defective, or incorrect, the customer is generally responsible for return shipping costs.
If the return is the result of an error on our part or a confirmed product defect, we will determine the appropriate return shipping solution.
Refunds
Once an approved return is received and inspected, we will notify you whether your refund has been approved.
Approved refunds are issued to the original payment method used for the purchase.
Please allow additional time for your bank or payment provider to process and post the refund to your account.
Exchanges
We may offer replacements or exchanges for damaged, defective, or incorrect items depending on product availability.
If the exact item is unavailable, we may offer a refund or another appropriate resolution.
Order Cancellations
If you need to cancel an order, contact us as soon as possible after placing it.
Because orders may enter processing or fulfillment quickly, we cannot guarantee that a cancellation request can be completed once processing has started or the order has shipped.
Questions About Returns
If you have questions about a return, refund, or replacement, please contact us through our Contact Us page and include your order number.
Funky Finds
Useful. Fun. Unexpected. Everyday Finds.